Within hours of the first call for help, the SERVPRO team began setting up equipment and cleaning up the water in our basement after the float in our sump pump had stuck trying to take in the heavy rains, we had experienced. We saw many of your employees in our home. ALL of them were very professional, polite & considerate! They visited with us and were very nice! Thanks to all the staff for their excellent service.

Thank you for all your professional work and courtesy. (sewer / water issue from rain storm)

Bob & Bev 

Thank you! We appreciate your high-quality service provided by your professional and friendly technicians.
(Sewer backup during weather storm)

-Janet and Larry Dellinger 

All I can say is WOW! From my first call into the office, the crews that came to my home were polite, reassuring, did a fabulous job in explaining what was going to happen each step of the restoration process, and were extremely professional!!! During a very overwhelming time, I appreciated them so much! highly recommend! 

Excellent service when my basement flooded. I was at work, but they kept me well informed about the entire process. They cleaned my carpets and brought then back looking like brand new. I cannot recommend them highly enough.

Cleaned our basement after water damage & did an excellent job. Had them come back a few weeks later to do a carpet cleaning upstairs. Everyone we worked with was very professional and kind.

Everything went really well working with SERVPRO during our backup in the basement after the storm. We mainly worked with Brett and appreciated his communication and quick response to emails. The cleanup of the basement went smooth and SERVPRO even helped us move the file cabinets up on blocks to keep our documents safe in event of another problem.

Kristi F, Waterloo, Iowa

Our sincere thanks for the great clean-up job SERVPRO did in our condo while we were on vacation. Your crew were able to get all the glass and water removal after our windows were broken from the storm.

Thanks again.

Bob & Betty Hellman, Waterloo

Scott, Thanks again for coming during the storm and our flooding disaster! We again compliment DeParis and crew for doing a good job- they were so polite and worked so well together. It was a messy job (mud cleanup and removal, sanitizing our concrete floor). They worked to make us happy and clean again!

Mary Wells