It’s all about us, all for you! Training brings positive results at SERVPRO of Black Hawk County.

3/6/2018 (Permalink)

Regional meeting brings hands on training and education for employees of SERVPRO'S across Iowa.

We invest in our SERVPRO of Black Hawk County employees by sending them to education classes put on at SERVPRO regional meetings.

Marketing departments from the SERVPRO’S across Iowa gather to discuss social media trends, and unique ways to educate homeowners and business proprietors on recovering from damages of water, fire and biohazard.

Project managers from Iowa experience hands on demonstrations by equipment venders as they discover new ways to use drying tools in homes and businesses.

Franchise owners study up on business advancements and network, sharing insights on clean-up efforts in water and fire losses.

It’s all about us, all for you! More instruction and training brings positive results during catastrophic times like flooding or a disaster with basement sewer back-up or restoring people’s lives after a fire.

Ask for SERVPRO of Black Hawk County when you have a fire or water problem.

SERVPRO of Black Hawk County 2018 Continuing Education Classes with YOU in mind!

2/22/2018 (Permalink)

Todd Davis presenting continuing education class at Hawkeye Community College for SERVPRO of Black Hawk County in 2017.

Continuing education classes (CE) are an important part of practicing insurance for both personal lines and commercial agents.

Each state has different licensure requirements for insurance agents. In general, to obtain a license to sell insurance, one must pay a fee, complete a pre-licensing training course and pass a licensing examination.

Agent licenses must be renewed and maintained by completing continuing education.

The magic number 36 is how many credit courses Iowa resident licensees must complete of CE’s every three years. Only 18 hours of the total requirement can be earned through self-study unless a course is part of a national designation.   Three hours of ethics training must be included as part of the overall CE requirement.

SERVPRO of Black Hawk County organizes and makes possible classroom CE credit courses. The courses are presented by a licensed speaker that has been approved and has their classes registered in the State of Iowa.

2018 CE classes being offered by SERVPRO of Black Hawk County:

May 9:

• Ethics Boot Camp (3 CE’s) 9:00 to 12:00
• Navigating Insurance Claims (4 CE’s) 1:00 to 5:00

October 23:

• Insurance Hot Topics & Trends (4 CE’s) 8:30 to 12:30
•  For a few dollars more, Endorsements (4 CE’s) 1:00 to 5:00
• Fee for 1 class per day is $20.00, both classes taken on the same day is $35.00.

Space is limited, registration is on a first come, first served basis.

Back by popular demand, Instructor Todd Davis, Davis Agency Insurance of Peoria, Illinois, will teach these all new courses. Conveniently located with plenty of parking, the classes take place at Hawkeye Community College in Waterloo, Iowa. 

Email Debbie Robeson at debbie@SERVPRObhc.com for registration material.

Our Highly Trained Restoration Specialists can restore your home!

3/15/2017 (Permalink)

SERVPRO of Black Hawk County is Trained and Certified in Water, Fire and Smoke Damage Restoration, Mold Remediation, and Carpet Cleaning.

SERVPRO of Black Hawk County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.


• Require a technician on all jobs who has been formally trained and passed all required tests.


• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.


• Maintain liability insurance to protect all parties in the event of an accident.


• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Black Hawk County

SERVPRO of Black Hawk County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.