Water Damage, More than the eye can see.

2/10/2020 (Permalink)

Our equipment is extracting water from the hardwood floors in the kitchen.

Water doesn’t stay in one place.

How do we end up working in a basement when the cause of loss is in the kitchen? Water. Water spreads because of its adhering properties and seeps into every crevice, crack, or dent it possibly can. We received a call about a kitchen sink that malfunctioned causing a flood. The water seeped through the flooring and in no time, the finished basement was unrecognizable. The paint was peeling, the ceiling tiles were stained as well as sinking, some tiles even fell off the ceiling, and everything inside was getting wet. It’s as if it was raining inside their basement.

Do you know where your water shut-off is?

Unfortunately, this family was not present when the situation developed. They returned home to a bad situation. They had the sense to turn off the water shut off valve in the basement and that’s when they noticed further damage. Shutting off your main water valve will definitely help reduce the damage so please take some time to locate yours.

Water Damage? Give SERVPRO a call!

That day, Michelle our job coordinator received their frantic phone call. She immediately worked fast to get in contact with a project manager. The project manager and a team of technicians went to the home and began water extraction, removal of the paneling in the basement, removal of cabinetry, and setting up drying equipment on the main floor and basement. The kitchen, basement, and multiple rooms on the main floor were affected by the broken kitchen sink. Before we arrived at the Waterloo home, some mold growth had already occurred in some of the drywalls and the cemented landing of their basement stairs so it was important to work fast and diligent. We cleaned and mitigated the growth.

We are here to help!

No matter the size of the disaster, we have a team certified to help in cleaning and restoration. If you suspect your sink or refrigerator is leaking, please get it looked at by a plumber or appliance repairman.