SERVPRO Terminology (Part 1)

12/26/2019 (Permalink)

Our vision is to be the best restoration company in the world.

What is a production technician and what is the IICRC?

For SERVPRO, production technicians are the employees who work out in the field with water, fire or mold damage that can take place in a residential home or commercial building. They hold the responsibility of demolition, removal of trash, professional cleaning, using equipment for water extraction/drying and more. They do this with the utmost care and respect of our clients to get the job done in a timely matter.

All of our production technicians are trained and certified by the IICRC which stands for Institute of Inspection Cleaning and Restoration Certification. This is the most advanced certification for the restoration industry! We invest in this certification so that our employees can have the best understanding of how their job needs to be done and so that our potential customers can trust in our abilities to help restore their home or business.